Productivity is lost when these parameters aren’t met. Learn more about them here!

Miles Everson • May 27, 2025

From the desk of Miles Everson:

Hello!

I’m thrilled to share another business insight with you in today’s edition of  “Return Driven Strategy (RDS).”

For those of you who are not yet familiar with this, RDS is a pyramid-shaped framework with 11 tenets and 3 foundations. When applied properly, these principles help businesses attain high levels of performance.

Today, we’re going to take a deep dive on one of RDS’ supporting principles: Return Driven Tasking.

Continue reading below to find out why the efficient assignment of tasks leads to more productivity and efficiency!




Productivity is lost when these parameters aren’t met. Learn more about them here!

Picture this: You’ve just completed a task assigned by your supervisor in a couple of hours.

Feeling confident, you turn in your work… only to end up receiving a flurry of negative feedback. 

Your supervisor claims you’re three hours late, having submitted at 6:00 p.m. Pacific Time instead of 3:00 p.m. Eastern Time. 

The supervisor also pointed out your use of a Microsoft Word document, instead of turning in your work in a PDF format. 

Worse, you were called out for misunderstanding the assignment, as you created a blog post about your company’s rebrand when a press release was expected instead.

The twist? 

None of these requirements were ever communicated clearly to you. 

This scenario isn’t hypothetical; similar incidents play out on a daily basis across companies and industries, leading to confused workers and frustrated managers. 

Worse, this leads to lost time, effort, and most of all, productivity.

The culprit behind these mismatched expectations, misaligned timelines, and miscommunications?

Ineffective task assignment!

Since this is a problem many firms face, we’re going to take a deep dive on this in today’s edition of  “Return Driven Strategy!”

Driving Effective and Efficient Assignments

Inefficient task assignment creates a cascade of problems: Confused workers, frustrated managers, and ineffective execution that waste both time and valuable resources, monetary or otherwise.

Over time, this cycle of inefficiency leads to declining company performance and a myriad of setbacks that negatively impact an organization as a whole. 

The importance of giving effective and efficient assignments cannot be stated enough as this directly impacts a company’s ability to achieve its goals. 

This is where  Return Driven Tasking —a supporting principle of RDS—comes into play.

Return Driven Tasking encompasses five essential parameters for driving effective and efficient assignments.

Each time a task or project is given, both the task provider and task receiver should provide and receive the following:

  • When is the task due?

    When giving deadlines, task givers should provide the exact time and date to task doers. This is especially important if different time zones are involved.

    Vague deadlines like  “afternoon,” “this week,”  or  “Monday morning”  should be replaced with  “September 9, Tuesday, 5:30 p.m. Pacific Time”  instead.

  • How long should the task take?

    Just because a task doer was told to submit the task at the end of the day, that doesn’t mean he or she is expected to take the  whole  day to complete the task.

    This is why it’s important to provide the hours expected to get the job done right, as this not only sets proper expectations but also serves as a way for the task giver and doer to clarify the finer points of the assignment.

    After all, a project may take an hour or two or in some cases, 40 hours or more to get it done right.

  • With whom should I collaborate?

    Another practice that further defines the task is specifying collaborators for the task doer. 

    While some tasks require only one person to complete, others demand multiple people working together. 

    By taking this extra step, the task doer gains complete clarity with whom they should collaborate with or if it’s even needed at all.

  • What is the exact deliverable?

    Task givers should be clear on the type of deliverable they’re asking for from task doers. 

    Is it a print out? An email? A blog post? A Microsoft Word file? An Excel spreadsheet? A PDF document?

    Confusion in project task completion, lost hours, and poor work quality often stem from a lack of clear communication regarding deliverables.

  • Who is the ultimate audience?

    Knowing who the audience is crucial because the outcome of task assignments ultimately depends on who it is for. 

    By defining the audience, the task doer has a clear idea of what the project task needs and is composed of.

    For example: A deliverable like a draft business proposal meant to be seen by a manager or C-suite executive differs a lot from one that’s supposed to be seen by a prospective client or business partner. 

    In cases like this one, there’s probably a litany of items in the draft proposal that should be ironed out or should be omitted from the final copy that would be sent out to an external party.

Now that you know about the 5 parameters of Return Driven Tasking, there is a crucial detail you need to know:  These principles aren’t just for task givers, but also for task doers.

According to  Professor Joel Litman , the Chairman and CEO of  Valens Research  and Chief Investment Officer of  Altimetry Financial Research, it’s the job of both task givers and doers to clarify and define the tasks they’re working on.

He stresses that whenever work is assigned, all elements of Return Driven Tasking must be crystal clear from the outset. The task receiver should proactively restate the instructions provided by a supervisor or manager. 

This practice ensures that any necessary clarifications are addressed immediately and creates space for both the task doer and giver to have a collaborative discussion that ultimately benefits both parties and strengthens the output of the assignment.

The bottom line?

When all of the principles of Return Driven Tasking are followed, the chances for wasted resources and productivity are greatly lessened because everything that needs to be done is clearly defined from the get-go, leading to better execution and ultimately, greater organizational performance at both a micro and macro level.

Keep these principles in mind the next time you assign or receive an assignment!

You never know, these just might be what you need to take your productivity to the next level!

— 

If you’re looking to gain a better understanding of Return Driven Strategy and Career Driven Strategy, we highly recommend checking out  “Driven”  by Professor Litman and Dr. Frigo. 

Click  here  to get your copy and learn how this framework can help you in your business strategies and ultimately, in ethically maximizing wealth for your firm.

Hope you found this week’s insights interesting and helpful.

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Stay tuned for next Tuesday’s Return Driven Strategy!

Do you think we can rely on stock price as the ultimate indicator of company performance?

Learn more about  this return-driven principle  in next week’s article!

Miles Everson

CEO of MBO Partners and former Global Advisory and Consulting CEO at PwC, Everson has worked with many of the world's largest and most prominent organizations, specializing in executive management. He helps companies balance growth, reduce risk, maximize return, and excel in strategic business priorities.


He is a sought-after public speaker and contributor and has been a case study for success from Harvard Business School.


Everson is a Certified Public Accountant, a member of the American Institute of Certified Public Accountants and Minnesota Society of Certified Public Accountants. He graduated from St. Cloud State University with a B.S. in Accounting.

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